Fitbit Phone Numbers & Customer Service Helpline Support in 3-5 minutes

Phone Numbers - United States


Are you looking for Fitbit customer service support helpline for health fitness items and ideas contact phone number? No problem all you need to do is just pick up your phone, dial 877-623-4997 and get the answer of all the questions in your mind.





Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. Fitbit's customer service representatives are always ready to answer all the possible queries in your mind. The phone number given above is the best way in order to speak or live chat with Fitbit technical or sales department quickly.


Fitbit Phone Number

877-623-4997

51
Rating 2.5 - 8,451 Votes
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1.0 minAverage waiting time
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So in order to have a quick Fitbit contact customer support, you just need to punch these numbers, 877-623-4997 on your XOLO (X900) phone. So it means you should not be facing any problem in speaking to Fitbit's customer service representatives. Don't be shy in case you are bringing up some trouble questions in your mind, just talk to our customer service representative. At Fitbit, customer representatives department is trained to serve you untiringly. Feel free to visit our websites listed below if still there is anything itching your mind regarding Fitbit online or live support and phone numbers.

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132 Reviews
elizabeth mckay
elizabeth mckay May 03, 12:17 AM

dear sir/madam
please can you help, got my fitbit for Christmas 2015 and by Christmas 2016 the strap was
coming apart at the screen, I tried to glue it down but was no good, is there anything else
I can do please

regards
elizabeth

Reply
susan phillips
susan phillips March 24, 04:13 PM

I have a fairly old Fitbit one, which I find invaluable, wearing it daily, promoting it within my weight watcher classes, but the battery is now not lasting a day after its fully charged up & for whatever reason it will not sinc with my phone anymore?
it did up to Tuesday, but I've tries what has been suggested on here, but no luck, just continually says 'looking' when I'm trying to reset it.
Please is there anyway you can replace my device, thank you.

Reply
Baswaraj
Baswaraj March 30, 09:40 AM

My watch is9 months off and my watch is not working now what can I do ? Please help me


Riya verma
Riya verma January 31, 08:10 AM

My watch is 4 to5 months off and my watch is not start now ...what can I do. ? Plzz help..

Reply
Hossein
Hossein February 08, 06:13 AM

My Charge HR is 13 months old and recently when I charge it and is full, it has only for 3-4 hours charge, what can I do?


M RAMAKRISHNA PH No.9342020912
M RAMAKRISHNA PH No.9342020912 January 19, 12:56 PM

MY GRAND DAUGHTER BROUGHT BLAGE FITBIT BLAGE WATCH FROM AMERICA . I FOUND PROBLEM WHEN OPERATE SIDE SINGLE BUTTON, FOUND NOTHING ON WATCH MONITER>

Reply
Nerida Kennedy
Nerida Kennedy January 13, 03:03 AM

My Fitbit is on that wrong date and time how do you fix it please 🙏

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Desiree
Desiree January 09, 09:48 PM

BEWARE and BE clear......this Customer service line is located in Guatemala....no US customer service here!!! I called just now to clarify an order for an aria scale that I ordered and after 3 times explaining to the man on the phone about my gift card, he kept telling me to "call my bank and put more money in my account". Finally I asked for a supervisor and asked specifically where HE was located- Guatemala!!! How sad you cannot get US customer service anymore!!! I cannot even find/search for a number in San Francisco to call and let Fitbit know about my experience. Apparently Fitbit wants your business but after they have it they relegate you to a foreign customer service line- no wonder so many people find this line not helpful!!!!! HORRIBLE!!!

Reply
Munira
Munira January 06, 12:12 PM

I cannot download fitbit app on my iphone
Its says not available for your country
Im from kenya
How do i down load app on my phone as its easier for it to sync
Please help
Thank you

Reply
Nerida
Nerida January 05, 03:24 PM

I live in Australia ans my Fitbit has TNT wrong email address on it which was a mistake which I can't change now thank you for your trouble Cheers !

Reply
Nerida
Nerida January 05, 03:20 PM

My Fitbit blasé is at the wrong time and date and I do not know how to change them to the right time time and moth can you help please !

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Sue gaskarth
Sue gaskarth January 04, 04:24 PM

On charging my Fitbit over night my timing is wrong. It is now 55minutes ahead of time. My sister bought a Fitbit for Xmas and now her name appears on my name and mine on hers. Just don't know what is going on?

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Diana Gordon
Diana Gordon November 30, 05:34 PM

I am in England ....the fit bit rose coloured bracelet is too big & I would dearly love to exchange it for a smaller size BUT there is no return address No answer to my emails & the tel no 1-877-623-4997 never answers!! This should be an easy procedure WHY am I left like this ????wish I had gone to a shop now;thought dealing with Fitbit would have been more professional.I am now left with a bracelet I paid £79 utterly useless......I NEED HELP

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Brian Kilbey
Brian Kilbey November 25, 11:19 AM

My fitbit charge hr large black A 8476 bought 05/3/16 from Dick Smith sale Number 273-122928 band is fulling part.Can you place. Brian

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April Dangelis
April Dangelis November 23, 09:28 AM

I bought a fit bit and lost it with in 3 hours of work is there's anything you can do

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mahesh
mahesh November 08, 07:00 AM

Hi lost my charger fitbit blaze I need to buy in authorised center of fitbit tr is available in bangalore

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Richard Boardman
Richard Boardman November 04, 08:28 PM

I have two (2) Charge HR. I am generally satisfied with the performance regarding steps, calories, heart rate etc however each has a unsatisfactory problem. The first the band has bubbled, a repair with super glue has not been very successful, on the second the material round the charging port has broken away making charging extremely difficult.
I wish to continue using a tracking device and must seriously consider alternative brands.

Reply
Michael
Michael October 19, 03:26 PM

I recived my fit bit as a gift in Decmber or Janurary not sure and the botton broke. Please inform me how I can get it fit or send it for replace it


Thnaks

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Therese best
Therese best October 18, 06:28 AM

I have trying to contact Fitbit I have sent 5 or 6 emails, photos of the broken band, I have tried calling them, I keep on getting automated messages, my husband was given his Fitbit by me in June, 4 months, I am so frustrated, I cannot find a number for Australia, and they keep on talking in riddles. This is a joke, it has been going for weeks, I have asked to replace the band but again no answer, I am thinking of going to consumer affairs if I do not get a reply from the, frustrated.

Reply
Nageswara rao
Nageswara rao October 17, 06:42 PM

Fitbit - charge was gifted by son at us on August 16. I came to India ( chennai in tamilnadu) and I couldn't change time and date. I rang lot of times to service centre but they did not care to ring. Can you help me

Reply
Jack
Jack September 16, 08:53 PM

Wow, I'm glad I didn't read all these negative reviews prior to buying my fitbit surge. I love it!!! It keeps me motivated to surpass 10,000 steps everyday. There are days I have hit 20,000 steps. Let me add one more thing. Now that I have lost some weight, I feel a lot better about myself. THANK YOU FITBIT !
Jack

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Madeline
Madeline September 11, 09:12 AM

I forgot to say I am in Victoria Australia. Thanks for some one out there who can help me. Truly I am ready to throw it away right now!

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Madeline
Madeline September 11, 09:10 AM

I am beyond frustration trying to charge my Fitbit flex to the point of being ready to chuck it away. It just is such a pain and I have cleaned it, I have tried every way I can but it just flashes for a second and stops again. PLEASE CAN SOMEONE HELP ME OUT!

Reply
Julie
Julie September 09, 07:00 AM

Hi I'm trying to find out the Australian contact details for fitbit. My HR is only 8months old and has a crack across it"s glass face and won't work any more I need to get it fixed . Help

Reply
anil.ravella
anil.ravella September 01, 11:30 PM

I wasn't able to get notifications on surge.even Bluetooth also automatically is going to on n off.cud u plz let me know the service center near to Hyderabad.india

Reply
Carolyn Richards
Carolyn Richards August 31, 02:49 AM

Since getting my fit bit for a birthday present when I use it it counts steps even though I'm not walking how to I stop it as I can't get it to work cleared it started again several times
But it continues to do this

Reply
John Chaplin
John Chaplin August 23, 07:13 PM

Hi team

Please can you help me.
When setting up the Fitbit Alta for my wife Kathleen Chaplin I missed the 'L' out of our email address. I.e. ([email protected]) so we have had no feedback.
Would you please email me and tell me how to correct it.
Thank you

John Chaplin

Reply
John
John August 19, 07:01 AM

How can I get the APP on my computer for my CHARGE H R MY COMPUTER IS XP ? THANK YOU.

Reply
Breeda oregan
Breeda oregan August 12, 11:05 AM

I had my lovely fit bit watch on my wrist y/day and was devastated when u took it off to shower, and found the clip was closing it missing .i immediately searched the pool and so far it hasn't been found .this actually is the second time this has happened and it really shouldn't ??,please advise me ?thank you,.

Reply
Jim Laidlaw
Jim Laidlaw August 11, 09:28 AM

Had he since Xmas. Stopped working doesn't appear to charge. No lights on when charging or pushing button. I'm in Melbourne Australia how do I get it fixed.?

Reply
Annette
Annette August 11, 04:47 AM

Hello
I have lost my fitbit and was told that you replace them free of charge. I bought it about 18 months ago from JBHi Fi Brisbane Australia.
Many thanks
Annette

Reply
Ross
Ross August 02, 09:02 PM

Bought the Fitbit ALTRA LOVE THE THING But after a month it stopped working .They sent me a replace and now I loss it .The strap on these things suck you pay almost 200 dollars for a product and the strap is junk you lose it to bad for you . Very unhappy customer or should I say former customer .

Reply
Velma
Velma August 01, 11:28 PM

Had my FitBit Charge since Christmas. Absolutely love it but it has been acting up. Will charge but not syncing at all. Has different times of the day and not accurate. Not tracking steps. Caller ID comes through. HELP as I quit wearing and I am really missing it!! : )

Thank you!

Reply
Abbey
Abbey July 27, 10:00 AM

I have had my Blaze for 3 Months even less.. and I just put it in the charging dock and all it does is flash the fit bit Diamond, no matter what I do it just keeps on flashing. I've taken it off the charger and let it go flat and then put it back on and still didn't work.

Please help or suggest, I am in AUSTRALIA and by the looks of things emailing and calling is difficult.

Reply
Margene Boyd
Margene Boyd July 18, 07:49 PM

I have had my Fitbit since Jan/16 and it has broken at the band and the panel. I would like to know if this could be fixed or replaced. I use it all the time and I hate to think that it would not last longer then 6-7 months

Reply
sandra
sandra July 21, 05:39 PM

Just called Fitbit cause my panel broke off the back. I purchased it in Feb 2016. Wonderful service. I will receive my new one in 7 business days. Very happy!


Joan markle
Joan markle July 15, 08:00 PM

Could you tell me how I could get my Fitbit replaced that quit working.

Reply
Lizette Brady
Lizette Brady July 14, 04:32 PM

Hi there,

I was given a Fitbit charge for Xmas in 2014 which was purchased at Dick Smith Westgate in Auckland. However, the battery was going from charging once every 5 days to needing a charge twice a day. I returned it to the Dick Smith branch Westgate and was given a refund and purchased a Fitbit Charge HR small plus an extended 1 year Warranty. This was done on the 26/09/2015. Which meant I now had a two year warranty from this date.

The company Dick Smith has closed down and my Fitbit strap is broken and I am very unhappy as my Fitbit is still under warranty but the company no longer exists.

Your assistance in this matter would greatly be appreciated.

Regards
Lizette Brady

Reply
Cindy Barry
Cindy Barry June 19, 05:34 AM

I absolutely love my Fitbit wear it daily and I am motivated to get my steps.Had it for more than a year now. The strap is broken just about in half on the inside. Don't no why but can u help me with this thanks for your time

Reply
hannah berry
hannah berry June 08, 11:21 PM

mine is not showing the lights and its not tracking my steps I just stopped wearing it

Reply
G King
G King June 01, 01:25 AM

I have had my Fit bit for approximately a year and half. My problem is the plastic on the of device. The plate will not hold on to the charging cable. Where can I purchase a new plastic piece. Thanks for help.

Reply
Del
Del May 31, 02:20 AM

Hi
I found a fitbit can you tell me how I can return it to it's rightful owner.

Kind regards Del

Reply
Natalie
Natalie May 13, 08:10 AM

The Fitbit hr is causing a rash. Do you have an Australian contact number

Reply
Claudia
Claudia May 19, 03:50 PM

Hey Natalie I'm also trying to get a hold of an Australian number because I have a charge hr but mine is not causing a rash at all but it has stopped working completely and it will not charge and when it was charging it wasn't holding charge for more than 20 hours


Kelley allen
Kelley allen June 12, 06:58 AM

Can anyone help, i have had my fitbit 6mths and have reciept i need to have my fit bit replaced it wouldnt sycronise or charge correctly now it wont even turn on.im here in australia and would like a number in australia can any one help very frustated as have a faulty product and noone to help.


Phone no for au
Phone no for au July 07, 05:06 AM

I also need a au number.
Does anyone have one?


Atul kanuga
Atul kanuga May 12, 09:05 AM

My fit belt is not getting charged.can you suggest solution for the same ?

Reply
Claudia
Claudia May 19, 03:52 PM

Mine to what kind do u have


Ryan
Ryan May 11, 04:57 AM

My time is a hour behind and I can't fix it

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Raju
Raju May 08, 06:21 AM

No lights not working not getting charged pl advice (delhi)

Reply
Neesha
Neesha May 02, 04:46 PM

Hi, Can you Please help me the fitbit charge for service and repair contact number i am from chennai

Reply
Caroline
Caroline April 19, 09:28 AM

My Fitbit is falling apart at the seams, have only had it since Christmas. Not good have paid for extra for product care. Please replace

Reply
LALITHA. G
LALITHA. G April 15, 05:23 PM

A friend of mine gifted me a Fit bit zip about six months ago. It was fine till now. Suddenly it is showing wrong counts and some indication is flickering. Can anyone suggest anyone in Coimbatore who can put this right ?

Reply
Lisa hughes
Lisa hughes April 15, 01:35 AM

Hi my husband bought me my fit bit for my birthday last November (22nd) it's been great but now won't charge there's no lights on it at all please help .

Reply
tharun
tharun April 13, 01:04 PM

hi..! can anyone help me providing details about service centres for fitbit! in telangana (state) region INDIA.urgently needed!!!

Reply
Lorna East
Lorna East April 11, 08:02 PM

My children purchased a Fitbit ChargeHR for my birthday in January 2016 today I have tried to use it and notice that the side of the display has cracked open and the strap has lifted, tried to plug it in but it won't charge. ANy advice on a repair of some sort would be appreciated . This product is barely three months old.

Reply
Joan magnavite
Joan magnavite April 08, 04:30 AM

I cannot syncing Fitbit with my iPad. It worked and suddenly stopped syncing after it starts? Please help

Reply
Becky Younce
Becky Younce April 11, 07:48 PM

My fitbit was working fine until last Thursday when it stopped syncing. I tried to uninstall and reinstall and it won't do it. It also has the wrong date and time now. Any ideas?


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