Learn How to Contact AOL Customer Service

How to Guide - United States

Did you ever try to contact America Online in order to get technical support? If your answer is yes then it means you know what kind of terrible job that is. It is very surprising that America Online only provides technical support to its paying members. There is no online support for the members on low priced plans. This is the reason the process of getting technical support for AOL website, gets more frustrating.

What Do You Need?

  • Computer or laptop

  • Internet Connection

  • Internet browser

  • Telephone

Step By Step Guide

  1. First of all you need to go to the AOL help page. The page offers solutions to different problems you may face with the software. There are different articles you can consult in order to get help regarding topics like, email, messaging, security etc.

  2. If you believe that AOL help page is not able to solve your problem then you are suggested to go the link “Contact Us” at the bottom of AOL help page.

  3. The time that is required to contact with AOL representative depends on what kind of membership plan you are having. Midpriced or premium membership plan holders have maximum chances of having chat with an AOL customer representative. Both offer you technical support, twenty four hours a day and seven days throughout the week. Here again you need to keep one thing in your mind that you won’t be able to access live support if you are a free or low-cost account holder.

  4. If you are a paying member of AOL, just dial (800) 827-3338. Before you are offered any kind of technical support, the company’s automated service requests your screen name in order to ensure that you are not a free member.

Useful Resources about customer service helplines


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